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Still, if you’re forced to make huge changes internally and your marketing doesn’t change, many of your supporters are likely to notice. In light of this, many companies have been upfront with their supporters, explaining the circumstances at hand. They’ve also taken time to explain how they’re managing these changes and perhaps, most importantly, how customers are affected.
Transparency tips: Communicate from an official Australia Phone Number List spokesperson, like a CEO or founder. Point out what customers may have heard already (e.g., As you may know, we…). If you’re delivering tough news, explain why you had to make the choices you made (within reason). 2. Thoughtful language When delivering tough news, it’s important to remember words.

Can strongly influence the emotions of your readers, so be thoughtful in how you craft your announcements. You obviously don’t want to sugarcoat the situation, but doom and gloom isn’t necessarily the tone you want to strike either. As with other marketing announcements, remember that each of your subscribers is going through something different, so be aware.
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