The transaction. You can also maintain

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Contact with the user on the advertising network. Using remarketing, you can remind about an abandoned cart or individual products placed in it. For some customers, personal contact with the store staff is also important . Therefore, it is worth ensuring its highest quality. The form chatemailtelephone depends largely on the specific nature of the industry and clients. Regardless of it, assistants must be prepared to quickly answer customer questions. They should also be able to solve customer problems that arise at any stage of the purchase. Then, take a look at the basket. All costs should be legible .


Can the user easily add, remove or change the number of added products? This is key functionality. Remember that if a user has a discount assigned to their account, it should be calculated automatically. Analyze the finalization of Algeria WhatsApp Number the transaction. In addition to purchasing for loggedin users and connecting an account with Facebook or Google, it is good to also have the option to purchase as a guest . This can increase your store's conversion rate. Reduce the number of steps needed to complete the transaction. The longer and more complicated the payment process, the greater the likelihood that customers will abandon their cart.





Also consider integrating popular electronic payment methods. Don't forget about ewallets. Finally, remember about AB testing . You may have many ideas to reduce the number of abandoned carts. Before you implement any of them, let your users have their say. Even if the test result is negative, do not give up testing. Such results also give you knowledge about your customers. Thanks to this, your next ideas can only be better. MalgorzatajanuszewskaSEMSTORMMałgorzata J. Januszewska Head of Partner Services & Marketing Analyst at SEMSTORM. Scientifically and professionally related to marketing. Many years of experience in marketing have strengthened .