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Previous articles we have discussed how to act to properly manage a crisis on social networks, but what happens when we face a hater? In this article we want to talk about haters or trolls : what they are and how to fight them for proper management of your social networks.  We can say that we are dealing with a troll or hater when we detect a profile on social networks (generally false) whose behavior is based on generating offensive messages, even resorting to insults, or generating an aggressive debate.

They not only proliferate on social networks (Twitter being the most common), but also in forums and in general in any online medium (for example in comments within the blog of your website), protected by the anonymity that digital media offer us today. in day.  even been created . How to identify a troll The main thing when phone number database dealing with these profiles is to identify them . Sometimes, we find ourselves before Estonia Phone Number List people who are simply using humor, and who can be confused with these haters. The most important thing you can check is whether it is a false or anonymous profile created with the sole purpose of doing harm. Another clue that can help you identify it is the behavior it may be carrying out:



Thoroughly check your writing and possible grammatical oversights to throw them in your face. Post politically incorrect comments (sexist, xenophobic, etc.) to generate a great debate. They can even generate threats about hacking your website, account, or destroying your online reputation. How to deal with a troll The first advice we can give is that the best way to manage a hater on social networks is to ignore them. At first we recommend that you contact him privately , asking him to desist from his behavior. If he still continues, it's best to ignore him. Try never to delete his comments, unless they are too offensive: this could make him even angrier and more aggressive; On the other hand, if you ignore him, he will most likely get tired and stop attacking your profile. In case of answering, do not take it personally, but try to manage it with a cool mind and even a sense of humor.​