What changes in the Plans for current Nvoip Customers?

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Company only subscribed to a plan if it needed to set up an IVR, our Voice Bot! You can now continue to use these services, the difference is that they are add-ons to the company's main subscription plan. So you hire attendants to use the communication platform and activate the complementary services to have complete voice, chat and whatsapp communication. In the voice feature, you continue to choose a virtual number and hire voice and SMS credits, for example. A difference in this service is that before the amount paid for the number was converted into credits and this will no longer happen. So, to compensate, we lowered the price of the plan and removed the activation fee from the number, so you only pay the monthly consumption credit for the tariffs. I'll give you an example: My company has 3 salespeople and 2 attendants who make and receive calls and also talk to customers via Whatsapp.

Number to receive calls and a number to make active calls. I also serve my customers via whatsapp and, in compliance with the SAC Act, I need to offer 24-hour service. How will I hire Nvoip: I can choose the Basic plan, for 5 agents who will receive and mobile number list make calls and chat via Whatsapp. In this plan, I will also activate the service bot, both for voice and for Whatsapp, so I can offer 24-hour service! This subscription will cost 79 reais times 5 attendants, which is 395 reais. In addition, I will also activate the 0800 number, this will increase my subscription by 50 reais. I also need to add credits to make the calls, I'm going to put another 100 reais per month for the calls. My final bill was 545 reais per month. Now you have an idea of ​​how the investment for your sales and service center works 24 hours a day! This is how you will continue using Nvoip's voice services, with additional resources to have the channels that customers most like to use to talk to your company! Will this change be good for my company? Yes! The change will be good, after all, you will pay less to have much more features.



Want to understand how? I'm going to explain to you! If you have a Pro plan, you pay 40 reais per attendant and invest at least 400 reais, correct?! Now, if you only have, for example, 3 attendants, you are spending 400 reais. But if you hire the Full plan, which has at least 50 more features than the Pro plan, including whatsapp, chat and Bot, you will only pay 336 reais / month. It's really worth changing! You can also check out all the features available in each plan by clicking here ! How do I migrate the plan? For you to change plans, it's very simple, just contact our Customer Success department, through the number (11) 4118-6267, they will guide you and help you with the hiring and activation of new features. If you already use a Chat, Bot or WhatsApp service system, be sure to get in touch with our team as well. We are working to provide more complete and cheaper solutions and your feedback can help us! Final considerations In addition to all these features, you can still use Nvoip on your computer or cell phone. So you can be anywhere with our platform in the palm of your hand! Take advantage of our resources and ensure more organization and productivity for your company's service and sales teams.